• Complete Member Services
  • One-Stop Plan Administration
  • Private Health Care Exchanges
  • Online Services                  
  • Reduced Corporate Administration
  • Simplified Employee Benefits Process

Who We Are

PacFed is one of California’s largest and most experienced employee benefits firms.

What We Do

We assist businesses in carrier negotiations, employee benefits administration and compliance.

Our Services

Our primary focus is the administration and service of Employer, Taft-Hartley and Private Exchange plans.

Let Us Help

  • Simplify the employee
    benefits process
  • Reduce corporate HR costs
  • Navigate today’s changing
    health insurance market

An Essential Business

Customer Service Rep

Important Information for Union Member Insureds and PacFed Employees

Operations at Zenith American Solutions (Zenith) and PacFed Benefit Administrators (PacFed) are deemed essential. So that we may provide access to the services our members and their families depend on, Zenith and PacFed offices in California will remain open at this time. As the situation with coronavirus (COVID-19) continues to develop, Zenith and PacFed are prepared and ready to assist.


Essential Workers Logo

PacFed at Work

Thanks to Teamsters 986 essential employees, PacFed is here to serve our members’ group health insurance needs!

Dolores Huerta


In celebration of the 90th birthday of civil rights activist and labor leader Dolores Huerta (April 10, 2020), this striking depiction of an original painting by the acclaimed Chicano artist John Valadez is prominently displayed in Hollywood Burbank Airport’s Southwest Airlines terminal. We are pleased to share this beautiful artwork online for all stay-at-home travelers to enjoy.

Latest from Our Blog

You Are Essential To Us

Today, our work to provide access to quality employee benefits is more important than ever. Our entire PacFed team remains committed to putting the health and safety of our members, their families and our entire community first. Thank you for allowing us to serve your needs for the past 43 years and into the future. Stay well and have an enjoyable Thanksgiving holiday.

Virtual Open Enrollment

Going Virtual for Open Enrollment

The coronavirus pandemic has forced many organizations to go virtual with events that have traditionally been held in person, including employee benefits open enrollment. How can you prepare and plan for a successful and virtual open enrollment session this year?

Concerned about health insurance

Is COVID-19 A Pre-Existing Condition?
The Impacts of Repealing the ACA

Prior to the Affordable Care Act (ACA), certain pre-existing health conditions made it impossible for individuals to purchase coverage in the individual market. If the ACA is overturned by the Supreme Court, it will no longer be illegal for insurers to deny coverage or charger higher premiums on this basis. What could this mean for Americans who have been infected with COVID-19?

Flu Vaccine

Why Influenza Vaccination Is More Important Than Ever

As the regular flu season approaches, health experts warn that contracting both COVID-19 and influenza can be deadly. Here’s what you need to know about how to protect yourself and others from a possible “twindemic.”

COVID-19 Testing

How COVID-19 May Change America’s Health Care Industry

In the U.S. alone, the COVID-19 pandemic has caused nearly 200,000 deaths, claimed more than 44 million jobs and introduced uncertainty about the future of the health care industry. How do experts predict COVID-19 could permanently reshape employee benefits?

Working from home with dog

What Employers Can Learn from Google’s Remote Work Policy

Are you debating whether or not to bring employees back to the office amid the COVID-19 pandemic? Google recently announced it would extend its remote work policy through summer 2021. Here’s some advice from the search-engine giant on how to protect employee well-being and productivity during this challenging time.


Zenith Newsletter

Volume 1, Issue 1, Q2 2020

Welcome to Benefit Talk, Zenith American Solutions’ newest vehicle to deliver valuable information about the latest issues and trends in the industry, as well as highlights from our company about our people, products and services.

Volume 1, Issue 2, Q3 2020

During recent months, each one of us have been confronted with new challenges and uncertainty. A new “normal” has formed. In times that are quickly changing, having a consumer-driven healthcare account has meant more to members than ever before. Learn how this ‘rainy-day-fund’ has provided a sense of security and stability for members and their families. See story on page 4.

Q4 2020 News Articles

Sign up to receive the quarterly newsletter, Benefit Talk, Zenith American Solutions’ newest vehicle to deliver valuable information about the latest issues and trends in the industry, as well as highlights from our company about our people, products, and services.

Zenith American Solutions Welcomes a New Executive Leadership Team Member

Zenith American Solutions is proud to announce that Chris Johnson has joined our Executive Leadership Team as Chief Operating Officer. Learn more about Chris’s plans.

COVID-19 Payroll Tax Relief Raises Questions

Recent relief, which permits the deferral of the withholding, deposit and payment of the employee portion of Social Security taxes for certain wages, has raised some questions and concerns.

What is Social Engineering?

At its core, social engineering is the art of manipulating people so they take actions or give up something they otherwise wouldn't. Attacks like these come in many varieties and for different purposes. Learn more and protect yourself.

PacFed News

SFVBJ Honors Influential Leadership of PacFed President Jim Garrison for Fifth Consecutive Year

(July 30, 2020)

PacFed President Jim Garrison joins the Dolores Huerta Foundation Board of Directors

(Apr 2, 2020)